Friday, 22 September 2017
- - - - - -

Transfer Conditions

A+ R A-

Dear Customers,
 
Please comply with the following rules so that we can deliver you beter services in relation to the services of taxi, transfer, transportation or VIP services that you request from us.
 
Reservation
The persons or organizations that shall request taxi, transfer or transportation services should fill the transfer  telephone n form in our website. The requests via  elephone shall not be processed.
Please check your flight date, flight number and the mobile phone number that you shall use during your vacation.
 
Reservation Confirmation
After the reservation form is filled and sent to us for taxi, transfer or transportation, Opalay Airport Transfer and Transportation Limited Company personnel shall examine the form and confirm the reservations that comply with the terms and conditions. For the confirmed transfer reservations, the applicant is sent a confirmation form.
 
Vehicle Allocation
Opalay Airport Transfer and Transportation Limited Company shall allocate a vehicle to its customers that is special only to that customer. Without the approval of the customer, no other customer shall be transported in that vehicle.
 
Incoming Transfers
The customers that request transfer and transportation services from Opalay Airport Transfer and Transportation Limited Company have to get their incoming transfer requests confirmed for the last time via SMS to the mobile phone numbered +90 536 729 76 66 before boarding the airplane in their own country or city.
NOTE: Even if the confirmation form has been sent by our company, the customers that do not have the last confirmation made in their own country or city shall not be supplied with a vehicle.
 
Meeting the Customers
The personnel of Opalay Airport Transfer and Transportation Limited Company shall meet the customers with a signboard where the name of the customer is written.
NOTE: Please turn on the telephone that you stated in the reservation form as soon as you get off the airplane.
 
Outbound Transfers
Our customers should have their outbound transfer requests confirmed via SMS to the mobile phone numbered +90 536 729 76 66 one day before the departure date. Vehicles shall not be provided for the customers that do not have this last confirmation made.
 
Payment of Transfer Fee
Transfer fees shall be paid to the drive in cash once transfer begins. The customers that would like to pay by credit card should state this in the reservation form.
NOTE: 18% VAT is added to the price in payments by credit card.
 
Payment for VIP Transfers
The customers that request VIP transfer from Opalay Airport Transfer and Transportation Limited Company should pay the complete transfer fee in advance either by means of wire transfer or credit card mail order once their reservation is confirmed.